I research, design,
and ship products.

Designing and building an AI-powered product discovery tool that transforms meeting transcripts into evidence-backed tickets. Every ticket maintains a traceable link from user quote to problem to Jira – so when engineering asks "why are we building this?", the PM can point to the source. Built in under two weeks with Next.js and React.

Redesigning the prescription refill flow for 2M+ Publix Pharmacy app users. The existing flow had tiny touch targets, a disabled submit button with no explanation, and no clear step sequence – users were abandoning refills and calling pharmacists instead. I rebuilt the entire flow, fixing step sequencing, touch targets, and the pharmacy location picker.

Bringing real-world medical workflows into async telemedicine. Providers were juggling multiple patient charts with no system to manage the queue – leading to cognitive overload and slow onboarding. I designed a "chart basket" feature modeled on the physical stacking method doctors already use, reducing patient onboarding time by nearly 30%.